Jo’s first taste of training was whilst working at the Royal Albert Hospital in 1993 in the ‘In-service Training Department’ as the Office Manager before spreading her wings and going to work overseas for First Choice Holidays. During her 11-year career with First Choice Holidays she worked as a Regional Training Executive across four divisions; Overseas, Airline, Retail and Call Centres. This training involved delivering soft skills and management development training to all levels of staff and management within the business.
Deciding to move closer to home, Jo became the European Learning & Development Manager for Diamond Resorts International in 2006. After returning from Maternity Leave in 2010, Jo decided to set up her own training and coaching business called ‘Ignite Business Training’ and has enjoyed developing the business and working with many clients across the North West, including New Horizons.
“Helping people to develop their skills, knowledge and behaviour is a great job and my aim is to design quality training that is delivered with energy and enthusiasm and inspires people to consider, reflect and learn new ways of being more effective within their roles”.
New Horizons: I have worked with the management team at New Horizons since 2018 and I thoroughly enjoy working with the team as they are passionate about making a difference to the Young People within their care. I deliver training and coaching to the management team (Registered Managers, Deputy Managers and Senior Team Leaders) which is a pleasure as they are always willing to engage in any learning experiences that will be of benefit to their homes and the staff that they manage. The staff retention within the business is high and this is due to the commitment the management team have in encouraging staff development, recognising great performance within the homes and a positive culture.
New Horizons offer many more training opportunities than other organisations and they encourage all their employees to engage in continuing professional development and have a fantastic ethos.
I really enjoy working with the team and look forward to every workshop that I deliver.
- Understanding our staff team
- Leadership & Management
- Supervision and Appraisal Skills
- Behaving Assertively and Managing Challenging Behaviour
- Coaching as a Manager
- Time Management
- Performance Management
- Motivating Your Teams
- Courageous Conversations