Cookies Policy

Our website uses cookies to set you apart from our other website users. This helps us make sure you have the best experience whilst browsing and allows us to keep improving our site in the future. You have the ability to adjust your cookie settings in your browser if you wish to.

What is a cookie?

A cookie is a small text file that websites save onto your computer or mobile device when you visit a site. It enables the website to remember your actions and preferences (such as language, font size and other display details) over a period of time. This means you don’t have to keep changing things, or re-entering details for example.

Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

Cookies can be used by web servers to identify and track users as they navigate different pages on a website and identify users returning to a website.

By using our website and agreeing to this policy, you consent to use of cookies in accordance with the terms written here.

How we use cookies

We use only session cookies on our website.

The names of the cookies that we use on our website, and the purposes for which they are used, are set out below:

(a) we use a cookie starting with wfvt_ to recognise general geographic data about the computer when a user visits our website for the purpose of security to help identify malicious attacks. These are known as sessions cookies and are deleted when you leave the site.

(b) we use a cookie wordfence_verifiedHuman to mark that a user has been verified as human for the purpose of security to help identify malicious attacks. These are known as sessions cookies and are deleted when you leave the site.

Analytics cookies

We use Google Analytics to analyse the use of our website.

Our analytics service provider generates statistical and other information about website use by means of cookies.

The analytics cookies used by our website have the following names: _ga

The information generated relating to our website is used to create reports about the use of our website.

Our analytics service provider’s Privacy Policy is available to see here: http://www.google.com/policies/privacy/.

Blocking cookies

Most browsers allow you to refuse to accept cookies; for example:

(a) in Internet Explorer (version 11) you can block cookies using the cookie handling override settings available by clicking “Tools”, “Internet Options”, “Privacy” and then “Advanced”;

(b) in Firefox (version 47) you can block all cookies by clicking “Tools”, “Options”, “Privacy”, selecting “Use custom settings for history” from the drop-down menu, and unticking “Accept cookies from sites”; and

(c) in Chrome (version 52), you can block all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Content settings”, and then selecting “Block sites from setting any data” under the “Cookies” heading.

Blocking all cookies will have a negative impact upon the usability of many websites.

If you block cookies, you will not be able to use all the features on our website.

Deleting cookies

You can delete cookies already stored on your computer; for example:

(a) in Internet Explorer (version 11), you must manually delete cookie files (you can find instructions for doing so at http://windows.microsoft.com/en-gb/internet-explorer/delete-manage-cookies#ie=ie-11);

(b) in Firefox (version 47), you can delete cookies by clicking “Tools”, “Options” and “Privacy”, then selecting “Use custom settings for history” from the drop-down menu, clicking “Show Cookies”, and then clicking “Remove All Cookies”; and

(c) in Chrome (version 52), you can delete all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Clear browsing data”, and then selecting “Cookies and other site and plug-in data” before clicking “Clear browsing data”.

Deleting cookies will have a negative impact on the usability of many websites.

Our details

This website is owned and operated by New Horizons NW Ltd.

Our principal place of business is at 17 Anchor Street, Southport, Merseyside, PR9 0UT

You can contact us:

(a) by post, using the postal address given above;

(b) using our website contact form;

(c) by telephone, on 01704 518 915; or

Vicky has over 25 years experience working in various residential settings i.e. children’s home, residential special schools both local authority and private organisations. During this time she has worked with a variety of complex needs and challenges i.e. EBD, Autism, SLD, PHD and mother and baby.
Vicky’s experience with the care industry has led her to help set up & develop New Horizons (NW) in order to ‘Create Positive Outcomes’ for young people living within our homes.
In Vicky’s spare time she like going away in her caravan, camping, swimming, and looking after her pets.

Tracy has 6 years’ experience working as a Business Development Manager dealing with local authorities and their commissioning teams. Tracy maximises business relations with price, quality and value to the care provided by New Horizons (NW) Ltd, also facilitates and negotiates tenders with the local authorities and forges excellent relationships with local authority procurement teams. In Tracy’s spare time she is a volunteer Trustee Board Member for the Community Link Foundation a local charity to Southport. Tracy enjoys spending time with friends and going on walks with her dog.

Kathy has 20 plus years experience working with children and young people in a variety of settings with varying complex needs. Kathy has been Registered Manager in a number of companies private, Local Authority & charities with a variety of complex challenges and needs i.e. EBD, Autism & SLD.

Paula has over 16 years experience of working with young people who have had complex needs. She has been a Registered Manager for over 12 years in both the private sector as well as Local Authority during this time she has worked with young people who have needed support in areas of EBD, Aspergers and CSE.

We can help your young ones develop & learn