Bank View Achieves “Good” Rating in First Ofsted Inspection

New Horizons (NW) celebrates a successful first Ofsted inspection for Bank View children’s home, after achieving a “Good” rating across all categories.
Introduction:
New Horizons (NW) Ltd, a dedicated provider of residential care for children and young people in the North West of the UK, is delighted to announce that one of our homes, Bank View, has received a “Good” rating in its first Ofsted inspection. The inspection, conducted on February 12th and 13th, 2025, assessed the home under the Social Care Common Inspection Framework, affirming the high standards of care provided.
Ofsted’s Crucial Role in Home Management:
Ofsted inspections are vital for ensuring the quality and safety of residential children’s homes. These inspections provide an independent assessment of the services, ensuring compliance with UK legislation and regulations. They hold providers accountable, drive continuous improvement, and safeguard the well-being of vulnerable children and young people. For New Horizons (NW) Ltd, this “Good” rating validates their commitment to providing exceptional care.
Positive Experiences and Progress:
The Ofsted report highlighted the positive experiences and progress of the young person residing at Bank View. The child expressed feeling happy and secure, attributing this to the nurturing environment and strong, positive relationships with staff. The home’s welcoming and well-furnished environment, along with personalised touches, contributes to a sense of belonging. Notably, the child’s educational progress, following a period of being out of education, was commended, highlighting the home’s effective liaison with schools.
Promoting Well-Being and Healthy Lifestyles:
Bank View prioritises the well-being and healthy lifestyles of its residents. Staff engage the child in planning activities that reflect their interests, fostering a sense of ownership and confidence. These activities help build social skills and foster positive childhood experiences. The staff’s therapeutic training enables them to provide tailored support, promoting both physical and emotional health.
Safeguarding and Protection:
The report acknowledged the home’s robust safeguarding practices. The child reported feeling safe, and the staff demonstrated a clear understanding of their safeguarding responsibilities. Well-written risk management plans and protocols contribute to a safe and supportive environment. Physical intervention is used as a last resort, with thorough documentation and opportunities for reflection. The home successfully managed a safeguarding concern, ensuring a positive move-on for a young person.
Effective Leadership and Management:
The experienced managers at Bank View were praised for their clear vision and supportive leadership. Staff reported feeling well-supported, and the stable staff team is committed to continuous improvement. Monthly supervision sessions, weekly team meetings, and input from a consultant therapist enhance staff understanding and the delivery of the therapeutic care model. The home’s safer recruitment processes and comprehensive training ensure that staff are well-equipped to meet the children’s needs.
Child-Centred Approach:
Bank View adopts a child-centred approach, ensuring that records are child-focused and accessible. Documents are available in child-friendly formats, empowering the child to be actively involved in their care planning. This inclusive approach fosters understanding and engagement.
Continuous Improvement:
While the report highlighted many strengths, it also noted areas for improvement, such as clarifying responsibilities regarding electronic cigarettes and ensuring consistent vigilance with building security. New Horizons (NW) Ltd is committed to addressing these points and continually enhancing the quality of care provided.
Conclusion:
The “Good” rating from Ofsted is a testament to the dedication and hard work of the staff and management at Bank View. New Horizons (NW) Ltd remains committed to providing high-quality residential care, ensuring the well-being of and achieving positive outcomes for the children and young people it supports.

Join Our Mission:
We are seeking enthusiastic, empathetic, and driven individuals to join our team.
Whether you’re starting a new career or seeking a role with more meaning, New Horizons (NW) offers a path filled with rewards and possibilities.
We are currently hiring for various positions across Sefton and Lancashire.
Reach out to learn more about a career in residential children’s care, complete our online form and we’ll call you back, or call 01704 518915.