Referrals & Admissions

Here at New Horizons (NW) Ltd we understand and appreciate that moving to a new home can be stressful and difficult experience for a young person and their families.

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Referral Procedure

We also understand that professionals involved in this process have made assessments and given careful consideration to the suitability of a referral to New Horizons.

Our referral procedure therefore has been designed to minimise any anxieties surrounding the move. Wherever possible our aim is to collaborate with referring agencies in relation t a planned admission. Once a young person has been referred to New Horizons we will identify the most appropriate home for the young person based on the information provided by the local placing authority for the young person.

Whenever possible our staff will go out and visit the young person before their admission to our home to help reduce anxieties and to meet some of the staff. if time allows the young person may wish to visit the home before being admitted (this can be as often as professionals feel necessary to aid the smooth transition into the home).


(9am – 5pm Monday to Friday)
To make a referral during office hours please call:
01704 518915 or email

To make an emergency referral out of office hours please call:
07967487077 (the call will be forwarded to the relevant person on call)

Click below to open our online referral form.

Referral Form

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